Social Media Moderation.

Social AF’s Social Media Moderation service can be utilised for paid-ad campaigns, organic page content, Facebook Challenge marketing and emergency cover.

Our team of experienced comms professionals will protect your brand reputation, enhance your ROI and increase positive engagement by building authentic relationships with the public.
social media moderatiobn

As part of our service, we will:

Monitor and respond to all activity between 9am - 9pm Monday - Sunday
Provide a dedicated account manager who will act as your go-to point of contact throughout
Assign a limited number of moderators who will become an extension of your team. They will ensure brand consistency and reflect your charity’s tone of voice
Respond to all interactions promptly
Work on the Social Media Management platform of your choice, and adhere to any additional processes you have in place (i.e tagging etc)
Ensure we are focusing our efforts to best support your overarching objectives including lead generation, income targets and signposting to services

"We teamed up with Social AF our Walk 50 miles with your dog in November challenge and contracted them for moderation of our ads and Facebook group. With their support we absolutely smashed our acquisition goals! The team were spot on with our tone of voice and messaging, quick to resolve any issues and even though we had some challenges internally, Social AF were patient and helped us work out a solution. They are a pleasure to work with and feel like an extension to our team."


Rosie Peploe, Mass Participation Product Manager Community and Events Fundraiser - Samaritans

"We teamed up with Alderson Fundraising on our Walk 50 miles with your dog in November challenge and contracted them for moderation of our ads and Facebook group. With their support we absolutely smashed our acquisition goals! The team were spot on with our tone of voice and messaging The team were spot on with our tone of voice and messaging, quick to resolve any issues and even though we had some challenges internally, Alderson Fundraising were patient and helped us work out a solution. They are a pleasure to work with and feel like an extension to our team."


Rosie Peploe, Mass Participation Product Manager Community and Events Fundraiser - Samaritans

"We teamed up with Alderson Fundraising on our Walk 50 miles with your dog in November challenge and contracted them for moderation of our ads and Facebook group. With their support we absolutely smashed our acquisition goals! The team were spot on with our tone of voice and messaging The team were spot on with our tone of voice and messaging, quick to resolve any issues and even though we had some challenges internally, Alderson Fundraising were patient and helped us work out a solution. They are a pleasure to work with and feel like an extension to our team."


Rosie Peploe, Mass Participation Product Manager Community and Events Fundraiser - Samaritans

"We teamed up with Alderson Fundraising on our Walk 50 miles with your dog in November challenge and contracted them for moderation of our ads and Facebook group. With their support we absolutely smashed our acquisition goals! The team were spot on with our tone of voice and messaging The team were spot on with our tone of voice and messaging, quick to resolve any issues and even though we had some challenges internally, Alderson Fundraising were patient and helped us work out a solution. They are a pleasure to work with and feel like an extension to our team."


Rosie Peploe, Mass Participation Product Manager Community and Events Fundraiser - Samaritans

Facebook Group Moderation:

Our Facebook Group Moderation service can be adapted to suit your needs on a full-time, out-of-hours or ad-hoc basis and is most often used for Facebook Challenges.​

Whichever option you choose, our goal is to help participants fall in love with your organisation, boosting your income in the process.

On-page
Messaging for
Facebook Fundraisers:

We know how valuable a prompt thank you can be to supporters.

We create and deliver an effective messaging strategy to improve supporter experience and uplift average fundraiser value.

Looking to elevate your charity's online impact?

Connect with the experts in social media moderation. Be Social AF – reach out today.

Contact.

Office: +44 (0)7557106333
Company Registration Number 1346884
Registered Address: Alma Place, North Shields, NE29

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