Helping charities build communities that care and
nurture supporters that stay

We deliver high-quality online community management and meaningful one-to-one interactions. We make sure your supporters feel valued, understood and inspired to be part of your mission.

Anchor: what-we-do

Enhance engagement and drive positive outcomes

Community Management

Our team of experienced moderators and engagement specialists will manage your online spaces to elevate your reputation and results.

Community Management

Supporter Experience

We nurture your supporters to feel valued and empower them to achieve their fundraising potential.

We can support your team with:

Supporter Experience

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Who we work with

We’re proud to work with high-profile regional, national and international charities, which highlights our excellent reputation as the go-to Community Management and Supporter Experience agency for the third sector.

Find out more

glow

“They created a welcoming space where supporters felt comfortable in sharing their stories and experiences. The team at Social AF handle sensitive posts with great care and compassion.”

Breast Cancer Now

“The team are incredibly knowledgeable, organised and responsive – making such a difference to our workload and the journeys of our supporters. Thank you! “

Stroke Association

“Social AF are incredibly thorough, professional and hard-working. Nothing escapes their teams’ notice – from wonderfully encouraging positive comments to reputational concerns they are quick to notify us about.”

Salvation Army

“We’ve already seen a huge impact and difference. The team are amazing – the moderators have really understood our tone of voice and the way we engage with our supporters.”

Pancreatic Cancer UK

“I cannot recommend Social AF highly enough. They are fantastic at what they do and to be honest have exceeded my expectations. Such a professional company with an incredible team headed up by Helen.”

Safe Haven for Donkeys

“Group moderation is not only something that we need to do externally due to capacity, but I know that you provide a better service than we would be able to do ourselves.”

Campaign Against Living Miserably

About us

Delivering seamless supporter experiences at every touchpoint

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Whether it’s moderating your busiest challenge group or following up with a new donor, Social AF helps you create a seamless, joined-up supporter experience across every touchpoint.